Issues with Just In Time provisioning of SSO users

Incident Report for Vega Cloud

Resolved

The underlying issues have been resolved

Posted Aug 26, 2024 - 21:25 UTC

We are continuing to monitor for any further issues

Posted Aug 26, 2024 - 20:44 UTC

A fix has been implemented and we are monitoring the results

Posted Aug 26, 2024 - 19:51 UTC

We are continuing to fix the underlying issue with user auth and Just in Time access

Posted Aug 26, 2024 - 19:25 UTC

The issue has been identified and a fix is being implemented

Posted Aug 26, 2024 - 18:24 UTC

We are currently investigating issues with first time SSO users not being able to login to the platform

Posted Aug 26, 2024 - 17:52 UTC

This incident affected: Vega Platform Inform, Vega Platform Optimize, and Vega Platform Operate.