Intermittent issues with user logins

Incident Report for Vega Cloud

Resolved

This incident has been resolved.

Posted Sep 11, 2024 - 14:14 UTC

Monitoring

A fix has been implemented and we are monitoring results

Posted Sep 10, 2024 - 22:15 UTC

Identified

We have identified the issue for a subset of users and are currently testing a fix

Posted Sep 10, 2024 - 19:50 UTC

Investigating

We are reviewing reports of intermittent issues with users logging into the platform via SSO

Posted Sep 10, 2024 - 14:59 UTC

This incident affected: Vega Platform Inform, Vega Platform Optimize, and Vega Platform Operate.