Intermittent issues with Platform Authorization

Incident Report for Vega Cloud

Resolved

Maintenance is completed
Posted Sep 01, 2024 - 02:48 UTC

Update

We are still working on updating our authorization system. We are extending our maintenance until 8pm Pacific.
Posted Aug 31, 2024 - 23:05 UTC

Update

We will be preforming maintenance today from 12-3pm Pacific. During that time, the platform will be unavailable.
Posted Aug 31, 2024 - 17:53 UTC

Update

Vega engineering team will be performing maintenance on our backend services this weekend to upgrade our authentication system. During that time, user access will not be available. We will provide time windows later today.
Posted Aug 30, 2024 - 20:06 UTC

Identified

Users may experience errors when viewing the "Users" tab within the platform, but functionality is not affected. The Vega engineering team is actively working the issue.
Posted Aug 27, 2024 - 16:37 UTC
This incident affected: Vega Platform Inform, Vega Platform Optimize, and Vega Platform Operate.